We are aware that unforeseen situations may arise once the system is up and running, or minor changes need to be made that are not included in the specification. For this reason, we meet our customers’ expectations and offer technical support.
We are able to solve most problems remotely, but if the need arises, we turn up at the facility at a specific time. We act quickly and effectively, easily identifying the source of the problem.
Technical support may include the following:
Training of maintenance staff
Hot-line (telephone available 24/7)
Remote access and remote repair
Guarantee and high quality workmanship
What makes our support stand out?
- experienced engineers
- guaranteed response time
- guaranteed availability (24 hours a day, 365 days a year)
- guaranteed arrival time to the facility in the event of an emergency
- a dedicated engineer to support your system
We always solve the problem that has arisen in the shortest possible time. If a fault requires us to be more involved, we do not give up, but look at other solutions and options.